Privacy Policy
How we collect, use and protect your personal information.
1. Overview
Shenzhen Powerblade Connector Technology Co., Ltd. ("PWRBLADE", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, submit an inquiry, or otherwise interact with us.
2. Information We Collect
We collect information you provide to us directly:
- Inquiry and contact information — such as your name, company name, business email address, telephone or WhatsApp number, country/region, product of interest, required quantity and the content of your message, when you submit a form on this website or contact us by email.
- Newsletter subscriptions — your email address, if you choose to subscribe to our product updates.
- Account information — if you are authorised to use our administration area, we store your username, password hash, role and login records.
We also collect limited technical information automatically through server logs, including IP address, browser user agent, requested pages and timestamps. We use this information for security, troubleshooting and website performance analysis.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, quotations and technical questions;
- To provide product catalogues, specifications, datasheets and samples;
- To manage business relationships, orders and after-sales service;
- To send product updates, technical bulletins and industry news you have requested;
- To maintain website security, prevent fraud and abuse, and comply with legal obligations;
- To improve our products, services and website content.
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
4. Cookies
Our website uses cookies and similar technologies for essential functions, including language preference and administrator session management. If we introduce analytics or advertising cookies, we will seek your consent where required by applicable law, and you will be able to manage your preferences.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These include access control, encryption in transit, regular backups and periodic security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, to meet legal and accounting obligations, and to resolve disputes. Inquiry records are generally retained for a commercially reasonable period.
7. Sharing Your Information
We may share information with: (a) service providers who host our website, deliver email and provide IT support, under confidentiality obligations; (b) our logistics and production partners to the extent needed to fulfil an order you have placed; and (c) authorities where required by law, regulation or valid legal process.
8. International Data Transfers
Our business is based in China. If you submit information from outside the People's Republic of China, the information will be transferred to and processed in China, where data protection standards may differ from those in your jurisdiction.
9. Your Rights
Subject to applicable law, you may have the right to: access your personal information; request correction of inaccurate or incomplete data; request deletion; withdraw consent for marketing communications; and object to certain processing activities. To exercise any of these rights, contact us at privacy@powerblade-connector.com. We may need to verify your identity before fulfilling your request.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies before providing any information.
11. Children
Our website and services are not directed to children under 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are published constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Company: Shenzhen Powerblade Connector Technology Co., Ltd.
- Email: privacy@powerblade-connector.com
- Address: Room 302, Building C, Bao'an New Generation Information Technology Industrial Park, No.3 North 2nd Lane, Chuangye 2nd Road, Xin'an Street, Bao'an District, Shenzhen, Guangdong, China
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